Create an environment that welcomes customer feedback. Educate your team on how to handle feedback and use it to improve
12 reviews for The Customer: How to Manage Customer Feedback (BITE SIZE)
4.4out of 5
★★★★★
★★★★★
6
★★★★★
5
★★★★★
1
★★★★★
0
★★★★★
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★★★★★
GHERARDINI SINGKOH –
This course gives a lot of insight specially handle hostile customer.
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★★★★★
Rajiv Porwal –
Yes .This is something which resonates the way we manage complaints in the country ( India )
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★★★★★
Tanya Fuller –
Own personal experiences have confirmed for me the goal is to resolve in an open minded professional manner
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★★★★★
Cary M. Cooper –
The course material was great but the chapters with slide shows sort of slowed down the vibe of the course. Should do a video that talks through the slides to sort of follow the rest of the course.
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★★★★★
Debbie de Leon –
This course highlighted the importance of managing customer feedback and developing strategies to overcome the gaps. It was a good match.
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★★★★★
Shakira Mbwali –
Yes, it was. It has empowered me more in the areas of handling angry customers.
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★★★★★
Usman Isiaku –
IS HAS HELP ME TO KNOW HOW IMPORTANT CUSTOMER FEED BACK IS TO THE BUSINESS AND HOW IT COULD IMPACT ON IT
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★★★★★
Grace Anthony Kasunga –
It has been so useful to me on managing customer feedback
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★★★★★
Bruce Zhu –
Pretty good. Provide much value for me. Thanks .
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★★★★★
Gabriela Morales –
I found the part about managing hostile customers very informative.
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★★★★★
Rauna Plastus –
very informative , i deal wyth customers on a daily basis
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★★★★★
NORMA EVELYN CERVANTES CONTRERAS –
Very good course, it was explained with good quality and everything was clear.
GHERARDINI SINGKOH –
This course gives a lot of insight specially handle hostile customer.
Rajiv Porwal –
Yes .This is something which resonates the way we manage complaints in the country ( India )
Tanya Fuller –
Own personal experiences have confirmed for me the goal is to resolve in an open minded professional manner
Cary M. Cooper –
The course material was great but the chapters with slide shows sort of slowed down the vibe of the course. Should do a video that talks through the slides to sort of follow the rest of the course.
Debbie de Leon –
This course highlighted the importance of managing customer feedback and developing strategies to overcome the gaps. It was a good match.
Shakira Mbwali –
Yes, it was. It has empowered me more in the areas of handling angry customers.
Usman Isiaku –
IS HAS HELP ME TO KNOW HOW IMPORTANT CUSTOMER FEED BACK IS TO THE BUSINESS AND HOW IT COULD IMPACT ON IT
Grace Anthony Kasunga –
It has been so useful to me on managing customer feedback
Bruce Zhu –
Pretty good.
Provide much value for me.
Thanks .
Gabriela Morales –
I found the part about managing hostile customers very informative.
Rauna Plastus –
very informative , i deal wyth customers on a daily basis
NORMA EVELYN CERVANTES CONTRERAS –
Very good course, it was explained with good quality and everything was clear.