How to Manage Difficult Conversations: Beginner’s Guide
Become more confident holding conversations about difficult topics. Learn communication skills and successful mindsets.
12 reviews for How to Manage Difficult Conversations: Beginner’s Guide
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Zulia Dhuharani Arif –
The course gives you more insights and examples on how to have difficult conversations. It’s a good foundational course, especially for young managers.
Marta Boße –
Great structure, very easy to understand and follow – files provides are helpful tools – unfortunately can´t finish the course although every exercise was done and every quiz answered
Rose Napolitano –
I personally find conflict very difficult so taking this course is helpful to remove the subjective feelings of unease and put things more into objective perspective.
Siva Abhinash Kotikalapudi –
Overall good course. But would be good if you have explained how to deal with each of the thwartings.
Sharon L. Troutt –
I enjoyed this course very much. He explained things very well and also went slow enough that a person could follow easily.
Sarah Warren –
Some of the questions in the quiz are hard to read. The trainer appears to have good knowledge of the topic. This is a basic course, you may find that you need more detail.
John Hamilton –
A couple of strong take away points, however overall relied too heavily on emotive concepts as opposed to logical steps for conflict resolution
Angelo Concepcion –
I am not a manager and took this course for the purpose of improving my communication skills. After completing this course, I believe that the Mindset section covers what is needed to become a better communicator. The section identified what can be described as an unsuccessful mindset (which was the mindset I approached interactions with) and a successful one, which I will work towards on having. Very enlightening course.
Ivy Sebereko –
yes it was good taking this lecture. have learned ways of communicating and having difficult conversations
Darlyn Quiminales –
What is a talk about challenging topic, this topic, i will talk about may past experience regarding my previous job as recruiter, it was very challenging for me?
Rowell Abadiano –
Interesting and very comprehensive content. It provides valuable information with concepts adaptable to current life and work scenarios.
I enjoyed the topic. I feel some of the points made in this video will be useful in my leadership as a supervisor. Thank you.