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How to Manage Difficult Conversations: Beginner’s Guide

(12 customer reviews)

$13.99

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Last updated on March 29, 2024 12:41 pm Details
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Become more confident holding conversations about difficult topics. Learn communication skills and successful mindsets.

12 reviews for How to Manage Difficult Conversations: Beginner’s Guide

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  1. Zulia Dhuharani Arif

    The course gives you more insights and examples on how to have difficult conversations. It’s a good foundational course, especially for young managers.

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  2. Marta Boße

    Great structure, very easy to understand and follow – files provides are helpful tools – unfortunately can´t finish the course although every exercise was done and every quiz answered

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  3. Rose Napolitano

    I personally find conflict very difficult so taking this course is helpful to remove the subjective feelings of unease and put things more into objective perspective.

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  4. Siva Abhinash Kotikalapudi

    Overall good course. But would be good if you have explained how to deal with each of the thwartings.

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  5. Sharon L. Troutt

    I enjoyed this course very much. He explained things very well and also went slow enough that a person could follow easily.

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  6. Sarah Warren

    Some of the questions in the quiz are hard to read. The trainer appears to have good knowledge of the topic. This is a basic course, you may find that you need more detail.

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  7. John Hamilton

    A couple of strong take away points, however overall relied too heavily on emotive concepts as opposed to logical steps for conflict resolution

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  8. Angelo Concepcion

    I am not a manager and took this course for the purpose of improving my communication skills. After completing this course, I believe that the Mindset section covers what is needed to become a better communicator. The section identified what can be described as an unsuccessful mindset (which was the mindset I approached interactions with) and a successful one, which I will work towards on having. Very enlightening course.

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  9. Ivy Sebereko

    yes it was good taking this lecture. have learned ways of communicating and having difficult conversations

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  10. Darlyn Quiminales

    What is a talk about challenging topic, this topic, i will talk about may past experience regarding my previous job as recruiter, it was very challenging for me?

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  11. Rowell Abadiano

    Interesting and very comprehensive content. It provides valuable information with concepts adaptable to current life and work scenarios.

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  12. Cschroeter

    I enjoyed the topic. I feel some of the points made in this video will be useful in my leadership as a supervisor. Thank you.

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    How to Manage Difficult Conversations: Beginner’s Guide
    How to Manage Difficult Conversations: Beginner’s Guide

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